Membership Cancellation Request
We're sorry to see you go! If there's anything we can do to improve your experience, please let us know. To proceed with your cancellation, please complete the form below..
Important: This form services as a request for cancellation, not a formal cancellation. Once you submit this form, you will receive an automatic confirmation email to acknowledge that we have received your request. If you do not receive this email within a few minutes, please check your spam/junk folder or resubmit the form to ensure we have your request on record. Our team will review your request and send you and email within 2 business days outlining the formal cancellation procedure.
Full Name
Email Address
Phone Number
How long have you been a member at NDHC?
Reason/s for Cancellation (please select all that apply)
How often did you attend the gym?
Which services/classes did you use the most?
Did you feel supported in your fitness journey at NDHC?
Was there anything stopping you from attending more frequently? (please select all that apply)
Feedback & Suggestions
What did you enjoy most about NDHC? (please select all that apply)
What areas do you think we can improve on? (please select all that apply)
Did our staff meet your expectations in terms of support and service?
Would you consider returning in the future?
What could we have done differently to retain you as a member? (please select all that apply)
Additional comment/s and/or suggestion/s
Cancellation Terms & Confirmation
• I acknowledge that my cancellation request requires 30 days' notice and will be processed accordingly.
• I understand that if I am within a contracted period, cancellation fees may apply.
• I confirm that I want to proceed with the cancellation of my membership.
I hereby acknowledge, understand, and confirm the foregoing terms & confirmation.